Vivasvat Revolutions Limited ("we," "our," or "us") operates the OmniHealthX platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare AI platform and services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, job title, organization name
• Professional Credentials: Medical license numbers, HPR ID (Healthcare Professionals Registry), specialty certifications
• Billing Information: Payment method details, billing address, GST number
• Communication Data: Support tickets, feedback, correspondence with our team

1.2 Health Data

As a healthcare platform, we process Protected Health Information (PHI) including:

• Medical images (DICOM files, X-rays, CT scans, MRIs)
• Clinical notes and reports
• Patient demographics (when uploaded by authorized healthcare providers)
• Diagnostic annotations and AI-generated insights

1.3 Technical Information

We automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, actions taken)
• Usage analytics (feature usage, performance metrics)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Providing, maintaining, and improving the OmniHealthX platform
• AI Model Training: With explicit consent, using de-identified data to improve our machine learning models
• Communication: Sending service updates, security alerts, and support messages
• Compliance: Meeting legal obligations under NDHM, DPDP Act, and other regulations
• Security: Detecting, preventing, and addressing technical issues and fraudulent activity
• Analytics: Understanding usage patterns to improve user experience

3. Data Storage and Security

3.1 Data Localization

All patient health data is stored exclusively within India in compliance with MeitY guidelines and NDHM requirements. We use AWS (Mumbai region - ap-south-1) and Azure (India Central) data centers.

3.2 Security Measures

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Multi-factor authentication (MFA) for all user accounts
• Role-based access control (RBAC)
• Immutable audit logs for all data access
• Regular security audits and penetration testing
• ISO 27001 certified information security management

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: With trusted vendors who assist in platform operations (under strict confidentiality agreements)
• NDHM/ABDM Integration: As required for health information exchange under patient consent
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with merger, acquisition, or sale of assets (with prior notice)

5. Your Rights Under DPDP Act 2023

As a data principal under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access: Request a summary of your personal data being processed
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Grievance Redressal: Lodge complaints with our Data Protection Officer
• Nomination: Nominate another person to exercise your rights in case of death or incapacity

6. Data Retention

We retain your data for the following periods:

• Account Information: Duration of account plus 3 years
• Health Records: Minimum 7 years as required by Indian medical record retention laws
• Audit Logs: 180 days minimum as per CERT-In guidelines
• Billing Records: 8 years for tax compliance

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain session state and authentication
• Remember user preferences
• Analyze platform usage and performance
• Provide personalized experiences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

8. Children's Privacy

OmniHealthX is intended for healthcare professionals and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. International Data Transfers

Patient health data is never transferred outside India. Non-health operational data may be processed in other jurisdictions with appropriate safeguards in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email and/or prominent notice on our platform at least 30 days before the changes take effect.

11. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

• Email: privacy@omnihealthx.com
• Address: [Company Address], India
• Response Time: Within 7 business days

© 2025 Vivasvat Revolutions Limited. All rights reserved.

These Terms of Service ("Terms") govern your access to and use of the OmniHealthX platform, services, and applications (collectively, the "Service") provided by Vivasvat Revolutions Limited ("Company," "we," "our," or "us").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Definitions

• "Customer" means the healthcare organization or entity that has subscribed to OmniHealthX
• "User" means any individual authorized by a Customer to access the Service
• "Health Data" means any patient information, medical images, or clinical data processed through the Service
• "Platform" means the OmniHealthX software, APIs, and related services

2. Eligibility and Account Registration

2.1 Eligibility

The Service is available only to:

• Licensed healthcare organizations registered in India
• Healthcare professionals with valid credentials
• Research institutions with appropriate ethics committee approvals

2.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring all Users comply with these Terms

3. Service Description

OmniHealthX provides AI-powered healthcare tools including:

• OmniLabelX: Medical image annotation platform
• OmniReasonX: RAG-based clinical report generation
• OmniModelX: Predictive analytics and risk scoring
• OmniWeaveX: Federated learning for multi-site collaboration

4. Acceptable Use

4.1 Permitted Uses

You may use the Service for:

• Clinical diagnosis support and medical image analysis
• Generating structured clinical reports
• Research purposes with appropriate approvals
• Training and education of medical staff

4.2 Prohibited Uses

You may NOT:

• Use the Service for any unlawful purpose
• Access patient data without proper authorization or consent
• Attempt to reverse engineer, decompile, or extract source code
• Resell, sublicense, or distribute the Service without authorization
• Upload malicious code or attempt to breach security measures
• Use AI outputs as the sole basis for clinical decisions without human oversight
• Share credentials or allow unauthorized access

5. Health Data and Compliance

5.1 Data Ownership

You retain all ownership rights to Health Data uploaded to the Platform. We process this data solely to provide the Service and as described in our Privacy Policy.

5.2 Compliance Responsibilities

You are responsible for:

• Obtaining appropriate patient consent before uploading data
• Complying with applicable laws (NDHM, DPDP Act, Medical Council regulations)
• Ensuring accuracy of uploaded information
• Maintaining proper medical records as required by law

5.3 Our Compliance Commitments

We commit to:

• NDHM/ABDM compliance for health data exchange
• FHIR R5 standard for interoperability
• ISO 27001 certified security practices
• Data localization within India

6. AI and Clinical Decision Support

IMPORTANT: OmniHealthX is a clinical decision support tool, NOT a diagnostic device.

• AI-generated outputs are suggestions only and require clinical validation
• Final diagnostic and treatment decisions must be made by qualified healthcare professionals
• The Service does not replace professional medical judgment
• Users must verify AI outputs before clinical use

7. Subscription and Payment

7.1 Fees

Subscription fees are as published on our pricing page or as agreed in your service agreement. All fees are in Indian Rupees (INR) and exclusive of applicable taxes (GST).

7.2 Payment Terms

• Annual subscriptions are billed in advance
• Monthly subscriptions are billed at the start of each billing cycle
• Late payments may result in service suspension after 15 days notice
• Refunds are available within 14 days of initial purchase for annual plans

8. Intellectual Property

8.1 Our IP

The Platform, including all software, algorithms, interfaces, and documentation, is owned by Vivasvat Revolutions Limited and protected by intellectual property laws.

8.2 Your IP

You retain ownership of your Health Data and any custom configurations you create within the Platform.

8.3 Feedback

If you provide suggestions or feedback about the Service, you grant us a royalty-free license to use such feedback for any purpose.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not liable for clinical outcomes resulting from use of the Service
• We are not liable for data loss caused by factors outside our control

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Vivasvat Revolutions Limited from any claims, damages, or expenses arising from:

• Your use of the Service
• Violation of these Terms
• Violation of any third-party rights
• Health Data you upload or process

12. Term and Termination

12.1 Term

These Terms remain in effect until terminated by either party.

12.2 Termination

We may terminate or suspend access immediately if:

• You breach these Terms
• Required by law
• Your account shows fraudulent activity

12.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• You may export your data within 30 days
• We will delete your data after 90 days (except as required by law)

13. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes shall be resolved through:

1. Good faith negotiation (30 days)
2. Mediation in [City], India
3. Arbitration under the Arbitration and Conciliation Act, 1996

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified 30 days in advance. Continued use after changes constitutes acceptance.

15. Contact Information

For questions about these Terms:

• Email: legal@omnihealthx.com
• Address: [Company Address], India

© 2025 Vivasvat Revolutions Limited. All rights reserved.

1. Medical Disclaimer

IMPORTANT: OmniHealthX is a clinical decision support tool, NOT a medical device or diagnostic system.

The information, AI-generated outputs, annotations, reports, and predictions provided through the OmniHealthX platform are intended to assist qualified healthcare professionals in their clinical workflow. They are NOT intended to:

• Replace professional medical advice, diagnosis, or treatment
• Serve as the sole basis for any clinical decision
• Substitute for the expertise and judgment of healthcare professionals
• Provide emergency medical guidance

2. AI and Machine Learning Limitations

Our AI models, while trained on extensive medical datasets, have inherent limitations:

• Accuracy: AI predictions are probabilistic and may not be 100% accurate
• Edge Cases: Unusual presentations or rare conditions may not be well-represented in training data
• Bias: Despite mitigation efforts, AI models may exhibit biases based on training data demographics
• Evolution: Medical knowledge evolves; AI models may not reflect the most recent research
• Context: AI cannot fully understand patient history, clinical context, or nuanced presentations

3. Regulatory Status

OmniHealthX is classified as a Clinical Decision Support (CDS) tool and is:

• NOT registered as a medical device with CDSCO (Central Drugs Standard Control Organisation)
• NOT FDA cleared or CE marked as a diagnostic device
• Intended for use as a workflow assistance tool only
• Compliant with NDHM guidelines for health IT systems

4. Professional Responsibility

Healthcare professionals using OmniHealthX retain full responsibility for:

• Verifying all AI-generated outputs before clinical use
• Making final diagnostic and treatment decisions
• Documenting the basis for clinical decisions
• Obtaining appropriate patient consent
• Complying with professional standards and regulations
• Reporting any suspected errors or adverse events

5. Data Accuracy Disclaimer

While we strive for accuracy in all aspects of the platform:

• We do not warrant that all information is error-free
• Third-party knowledge sources (SNOMED-CT, ICD-10, ICMR guidelines) may contain inaccuracies
• Users are responsible for verifying critical information from authoritative sources
• Pricing, features, and specifications are subject to change without notice

6. Website Content Disclaimer

The content on the OmniHealthX website is provided for informational purposes only:

• Case studies and testimonials represent individual experiences and may not reflect typical results
• Performance metrics are based on controlled testing environments
• Third-party links are provided for convenience; we do not endorse external content
• Marketing materials may contain forward-looking statements

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• Vivasvat Revolutions Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages
• We are not liable for any clinical outcomes, patient harm, or medical errors
• We are not responsible for decisions made based on AI outputs
• Our maximum liability is limited to the fees paid for the Service

8. No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of results
• Uninterrupted or error-free operation

9. Indemnification

By using OmniHealthX, you agree to indemnify and hold harmless Vivasvat Revolutions Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of this Disclaimer.

10. Governing Law

This Disclaimer is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [City], India.

11. Updates to This Disclaimer

We reserve the right to update this Disclaimer at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Service constitutes acceptance of any changes.

12. Contact

For questions about this Disclaimer:

• Email: legal@omnihealthx.com
• Address: [Company Address], India

© 2025 Vivasvat Revolutions Limited. All rights reserved.